used before a singular noun to mean one of a group, when it is not a particular one
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
aboutprepositionUS /əˈbaʊt/
on the subject of; concerning
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
a mixture of gases (especially oxygen) required for breathing; the stuff that the wind consists of
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
(quantifier) used with either mass or count nouns to indicate the whole number or amount of or every one of a class
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
the form of “a” used before a word that begins with a vowel sound
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
used to join words or parts of a sentence that go together
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
past form of “appear” — give a certain impression or have a certain outward aspect
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
at the same time that; because; in the way that
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
assistantnounUS /əˈsɪstənt/
a person who contributes to the fulfillment of a need or furtherance of an effort or purpose
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
used with a past participle to form the passive, or with -ing for continuous tenses
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
Beingauxiliary verbUS /ˈbiːɪŋ/
the -ing form of “be”
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
used to introduce something that contrasts with what came before
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
clean-shavenadjective
closely shaved recently
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
something that interests you because it is important or affects you
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
neither warm nor very cold; giving relief from heat
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
coveringnounUS /ˈkʌvərɪŋ/
a natural object that covers or envelops
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
time for Earth to make a complete rotation on its axis
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
detachmentnounUS /dɪˈtætʃmənt/
avoiding emotional involvement
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
a line leading to a place or point
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
disagreeableadjectiveUS /ˌdɪsəˈɡriːəbəl/
not to your liking
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
-ing form of “do” — engage in
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
employé
Dictionary entry pending editorial verification. Tap Listen to hear the word.
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
everydeterminerUS /ˈevəri/
all the members of a group, with none left out
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
unmistakably (“plain” is often used informally for “plainly”)
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
regard something as probable or likely
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
the organ of sight
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
the front of the human head from the forehead to the chin and ear to ear
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
a quantifier that can be used with count nouns and is often preceded by “a”; a small but indefinite number
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
being satisfactory or in satisfactory condition
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
marked by firm determination or resolution; not shakable
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
set up or found
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
brought together in one place
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
relatively large in size or number or extent; larger than others of its kind
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
Gregory'snounUS /ˈɡreɡəriz/
possessive form of “gregory” — (Roman Catholic Church) a church father known for his constant fight against perceived heresies; a saint and Doctor of the Church (329-391)
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
grizzledadjectiveUS /ˈɡrɪzəld/
having dark hairs mixed with grey or white
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
a covering for the body (or parts of it) consisting of a dense growth of threadlike structures (as on the human head); helps to prevent heat loss
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
(with “in”) guardianship over; in divorce cases it is the right to house and care for and discipline a child
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
not easy; requiring great physical or mental effort to accomplish or comprehend or endure
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
a man, boy, or male animal already mentioned, as the subject
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
the upper part of the human body or the front part of the body in animals; contains the face and brains
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
belonging to a woman, girl, or female animal already mentioned
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
in or at this place; where the speaker or writer is
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
the male already mentioned, as the object of a verb or preposition
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
a dwelling that serves as living quarters for one or more families
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
unusually great in size or amount or degree or especially extent or scope
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
impliedverbUS /ˌɪmˈplaɪd/
inflected form of “imply” — express or state indirectly
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
imposingadjectiveUS /ˌɪmˈpoʊzɪŋ/
impressive in appearance
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
inside something, or within a place, period, or state
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
being or characteristic of a single thing or person
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
insignificantadjectiveUS /ˌɪnsɪɡˈnjɪfɪkənt/
signifying nothing
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
invariablyadverbUS /ˌɪnˈveriəbli/
without variation or change, in every case
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
cause to continue in a certain state, position, or activity; e.g., “keep clean”
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
the capital and largest city of England; located on the Thames in southeastern England; financial and industrial and cultural center
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
produced by a manufacturing process
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
engage in
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
manager'snounUS /ˈmænɪdʒərz/
possessive form of “manager” — someone who controls resources and expenditures
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
how something is done or how it happens
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
used to say something is necessary, or almost certainly true
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
not of long duration; having just (or relatively recently) come into being or been made or acquired or discovered
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
used to make a word, phrase, or sentence negative
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
occupyingverbUS /ˈɑːkjəpaɪɪŋ/
-ing form of “occupy” — keep busy with
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
belonging to, or connected with, somebody or something
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
offshootnounUS /ˈɔːfʃuːt/
a natural consequence of development
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
touching and supported by a surface
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
not allowed to continue to bat or run
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
overprepositionUS /ˈoʊvər/
above and across; more than
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
perfunctoryadjectiveUS /pərˈfʌŋktəri/
hasty and without attention to detail; not thorough
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
pince-neznoun
spectacles clipped to the nose by a spring
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
prominentadjectiveUS /ˈprɑːmənənt/
having a quality that thrusts itself into attention
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
established beyond doubt
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
questionedverbUS /ˈkwestʃənd/
past form of “question” — challenge the accuracy, probity, or propriety of
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
RangoonnounUS /ræŋˈɡuːn/
the capital and largest city of Myanmar; located in the south near the Irrawaddy river delta
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
without much difficulty
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
conforming to the established language usage of educated native speakers
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
a statement that expresses a personal opinion or belief or adds information
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
plural of “remark” — a statement that expresses a personal opinion or belief or adds information
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
separated in relationship by a given degree of descent
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
respectingverbUS /riˈspektɪŋ/
-ing form of “respect” — regard highly; think much of
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
being the one previously mentioned or spoken of
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
SalternounUS /ˈsɔːltər/
someone who uses salt to preserve meat or fish or other foods
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
sanctumnounUS /ˈsæŋktəm/
a place of inviolable privacy
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
Shafto
Dictionary entry pending editorial verification. Tap Listen to hear the word.
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
a disassembled barrel; the parts packed for storage or shipment
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
the general state of things; the combination of circumstances at a given time
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
limited or below average in number or quantity or magnitude or extent
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
a category of things distinguished by some common characteristic or quality
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
make square
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
steeredverbUS /stɪrd/
past form of “steer” — direct the course; determine the direction of travelling
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
StrandnounUS /strænd/
a pattern forming a unity within a larger structural whole
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
the subject matter of a conversation or discussion
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
great in vertical dimension; high in stature
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
talleradjectiveUS /ˈtɔːlər/
comparative of “tall” — great in vertical dimension; high in stature
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
used to introduce the second part of a comparison
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
used to introduce what somebody said, thought, or felt
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
used before a noun that is already known, already mentioned, or the only one of its kind
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
subsequently or soon afterward (often used as sentence connectors)
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
a special situation
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”
used for a person or thing that is near, or that has just been mentioned
From this reading All this the new assistant readily gathered as Salter steered him in the direction of the manager’s sanctum.
used before the base form of a verb to make the infinitive
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
a structure taller than its diameter; can stand alone or be attached to a larger building
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
the commercial exchange (buying and selling on domestic or international markets) of goods and services
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
UPONprepositionUS /əˈpɑːn/
a formal word for “on”
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
unusually great in size or amount or degree or especially extent or scope
From this reading “KEEP AN EYE UPON HER” Gregory’s proved to be a vast and imposing concern, occupying a prominent situation on the Strand and evidently doing an immense trade.
an act of traveling by water
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
wasauxiliary verbUS /wɑːz/
the past form of “be” used with I, he, she, it, or a singular noun
From this reading Being taller than Shafto, he appeared to tower over him as he questioned him respecting the firm in London—which was but a small and insignificant offshoot of the great house in Rangoon; then he made a few perfunctory remarks on the subject of the voyage out, and said:
at the time that
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
used to introduce a clause giving more about a thing just mentioned
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
in the company of; together with
From this reading Here he found the head of the firm, a tall individual, with grizzled hair covering a fine square head, a hard, clean-shaven face, and a pince-nez—which pince-nez he invariably removed when about to make a disagreeable remark.
the person or people being spoken to
From this reading He received the new employé with an air of cool detachment, and shook hands in a manner that implied, “You must not expect this sort of thing every day.”